Cracked footpath? Pothole? fallen tree? Broken stoplight? Worry no more! The city of Casey has launched a new online portal to make reporting of issues in the city easier for the residents. Just simply go online, take a photo and add few details, and it’s done – the responsible team will then get to work to rectify the problem as soon as possible.
The new online portal is set to be a mobile-friendly so residents can easily inform the council on the spot any issues inside the city.
“In most cases, sending us a photo is the easiest and quickest way to notify us of issues that need addressing. That’s why a key feature of the new online portal is the ability to take a photo and upload it to show us what the issue is,” Cr Serey said.
“The sooner we know, the sooner we can act. We need residents to report theses issue, you are the eyes and ears of keeping council’s presentation the envy of other councils.”
Cr Serey said Casey Council was committed to creating better customer service, especially through the use of improved technology and digital channels.
“We value and support innovations and this online portal is another example of how we can use technology to make it easier for our community to communicate with us, so that we can address issues faster and more efficiently than ever before.”